Turn conversations into decisions. 42Voice transcribes and analyses every call, surfacing sentiment, intent and outcomes in a live dashboard — so you always know what your customers really want.
Phone calls are a goldmine of insight that usually vanishes the moment they end. 42Voice captures every one — transcribed, tagged and analysed — so patterns, objections and opportunities become visible.
See which questions come up most, where callers drop off, how sentiment trends, and which agents and flows convert best — all updating in real time.
Your 42Voice agent handles every call with the same tone, accuracy and patience — 24 hours a day.
Every call transcribed accurately and stored, fully searchable.
See how callers feel and how sentiment shifts across a conversation.
Understand why people are calling and what they want to achieve.
Booked, resolved, escalated or lost — measured on every call.
Dashboards that update in real time as calls happen.
Push insights to your team, CRM or reports with a click.
Analytics come built in with any 42Voice agent — or connect existing call flows.
We configure the outcomes, tags and metrics that matter to you.
Transcripts and insights appear in your dashboard in real time.
Refine scripts, staffing and offers based on what calls reveal.
Yes. Real-time analytics are built into every 42Voice agent, so you get transcripts and insights from day one.
Transcription uses leading speech-to-text and performs strongly across accents and languages. Accuracy is highest with clear audio, which we help optimise.
Yes. Every transcript is stored and fully searchable, so you can find any call, keyword or outcome instantly.
Call data is handled with security and privacy in mind. We align with applicable data-protection requirements and can discuss your specific needs.
Book a free 15-minute demo and hear a 42Voice agent handle a real Voice Analytics conversation.