Last updated: 29 July 2026
This Privacy Policy explains how 42Voice ("we", "us", "our") collects, uses, stores and protects your personal information when you use our website and services. We are committed to handling your information responsibly and in line with applicable privacy and data-protection laws, including the New Zealand Privacy Act 2020.
Please note: this page is a general template and should be reviewed by a qualified professional before publication to ensure it reflects your exact practices and legal obligations.
We may collect information you provide directly — such as your name, phone number, email address, company name and message — when you contact us, request a demo or use our services. When you use our AI voice services, we may process call audio, transcripts and related metadata to deliver and improve the service.
We may also automatically collect limited technical information such as your IP address, browser type and pages visited, using cookies and similar technologies.
Where our services process calls, audio and transcripts may be stored to operate the service, provide analytics and support human-in-the-loop review. We handle this data with appropriate security measures and only for the purposes described here or agreed with you.
We do not sell your personal information. We may share it with trusted service providers who help us operate our services, and where required by law. Any providers are expected to protect your information consistent with this policy.
We retain personal information only for as long as necessary to fulfil the purposes described above, or as required by law, after which it is securely deleted or anonymised.
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below.
We use reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we work to protect your data at all times.
If you have questions about this Privacy Policy or how we handle your information, contact us at info@42voice.com or +64 9 873 7222.